Terms and Conditions

Tuition is only available if:

• You're aged 17 or over, or aged 16 or over and receive the higher rate of Disability Living Allowance (mobility component); and
• hold a valid UK provisional driving licence; and
• are legally entitled to drive in the UK.

You and your instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.

On your first lesson you must present your instructor with a valid provisional licence.

You must notify your instructor of any matters which affect your ability or entitlement to have driving tuition, eg  any lack or loss of a valid UK professional driving licence.

If you or your instructor want to cancel a lesson, a minimum of 48 hours’ prior notice should be given. If your instructor cancels a lesson without giving this, they will rearrange the lesson. Cancellations made by you must be confirmed directly between you and your instructor. 

If you don’t give at least 48 hours’ notice of cancellation you’ll be charged for the lesson(s) concerned in full. In the event of you having booked your driving test, the Driver and Vehicle Standards Agency (DVSA) requires you to give three clear working days to cancel your test. This may mean that you may lose your DVSA test fee if your instructor says you’re not ready for your test within this three-day notice period.

You must pay for any tuition at least 48 hours before the start of the lesson unless paying in cash. Preferred payment is via bank transfer.

The cost of pre-paid tuition is based on the lesson price at the time of booking and, with the exception of the circumstances below, this will be honoured for 12 months afterwards - irrespective of any price increase that may occur between the date of booking and when the lessons are taken. Any unused lessons remaining after 12 months have elapsed will be subject to any lesson price increase applied prior to the lessons which shall become payable by you.

You can cancel your pre-paid tuition at any time (for the provisions relating to the cancellation of individual lessons see ’Cancellation of lessons’ above).  If you haven’t taken any lesson(s) at the time of cancellation you’ll be entitled to a full refund of any amounts paid to JJ Driving School, subject to these points:

1. If you’ve taken lesson(s) at the time of cancellation you won’t be eligible for a refund on any lessons taken, inclusive of the booking fee (if applicable).
2. Where possible, we’ll refund you using the same method you used to pay for your lessons.  If for any reason we’re not able to do this, we’ll refund you by any other method we think is appropriate.
3. We may request additional information from you to confirm your identity to comply with the Money laundering Regulations 2007; we’ll use this information to make sure we follow our Merchant Operating Instructions for card collection facilities.
4. Refunds may take up to 10 working days to reach you or your account.
5. Refund of partial block bookings will be made pro rata on any lessons not taken.
6. In the event of a ‘buy one get one free’ offer, no refund will take place once the first lesson has been taken.

You can't sell or transfer lessons which have been purchased in your name to any other person.

Your instructor will carry the appropriate motor insurance to provide comprehensive cover should you be involved in a collision as a learner driver, whilst in control of driving the instructor’s tuition vehicle.

These Ts&Cs are governed by the laws of England and Wales and are subject to the non-exclusive jurisdiction of the English courts.

JJ Driving School, 16 Campion Way, Sheringham, United Kingdom, NR26 8UN.